Shipping Policy

Order Processing
All orders are processed and dispatched within 1–2 business days of purchase. You will receive a confirmation email with tracking information once your order has shipped.

International Shipping
We proudly ship to customers worldwide. International orders typically arrive within 7–12 business days after dispatch, depending on your location and local customs processing. Please note that delivery times may vary due to factors outside our control, such as customs delays, holidays, or carrier disruptions.

Order Tracking
Once your order has shipped, you will receive a tracking number via email so you can monitor your package's journey to your doorstep.

Shipping Delays
While we strive to ensure timely delivery, occasional delays may occur due to high demand, weather conditions, customs processing, or other unforeseen circumstances. We appreciate your patience and understanding.

Customs, Duties, and Taxes
International customers may be subject to import duties, taxes, or customs fees imposed by their country. These charges are the responsibility of the customer and are not included in the item price or shipping cost.

Incorrect Shipping Information
Please ensure your shipping address is accurate and complete at checkout. Doumas is not responsible for orders delayed or lost due to incorrect address information provided by the customer.

Questions?
If you have any questions about your order or our shipping policy, feel free to contact our customer support team — we're happy to help.